Creating Business Aligned Software

We’ve all heard the phrase, “Failing to prepare, is preparing to fail”. With most organisations spending a lot of time planning various areas of their business, it’s surprising that many companies assume they don’t need to spend much time aligning their software development projects with commercial objectives.

When you start working with a developer on a software project such as a bespoke CRM or ERP system, it’s crucial that you know exactly what you want the application to achieve in order to support the organisation.

There should be a clear connection between the software functionality and the commercial requirements of your business.

Ideally, business aligned software should achieve all of the following:

  • Improve Productivity
  • Increase Profitability
  • Reduce Cost and Wastage

Defining Success Criteria 

When managing a software development project, you will need to manage a number on constraints including time, scope and budget. But often the most critical part is defining what success will look like and ensuring that the results can be matched to the business requirements.

Getting Buy-In

As project owner, it’s your responsibility to ensure buy-in from all the key stakeholders within the business. This could include department heads, IT support, and any other members of staff or teams which will be impacted by the new software. Transparency is key, so the more you disclose early on, the better.

Developers Accountability

You should not only hold the developer accountable for the actual software delivery itself, but any surrounding deliverables as well. If the scope covers areas like user manuals and training, these will also need to be evaluated as you need to ensure you understand how to use your new software. An experienced development team will also be ensuring all of this.

Working In Partnership With Your Developer

While there will be strong commercial drivers for certain features and functions, it is also important that you acknowledge a genuine partnership with the development team. As experts in their field, the development team will be able to interpret your requirements in ways that may differ to what you visualised. They will read your functional requirements from a technical perspective that draws on their skills and experience.


To ensure your next software project is a success, contact our team of experts today.

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